Occasionally, products of all types might not meet the manufacturer's standards or have issues right from the start. Thankfully, most brands we carry offer generous warranty coverage and we're happy to provide assistance in the process.
Some brands prefer to handle warranty claims directly with end-users, which often leads to faster resolutions for all involved, while some brands allow us to handle warranty claims on their behalf.
Listed below you'll find links to the brands that you must reach out to directly, and those that we can handle for you.
To expedite the process, we recommend gathering the following information before reaching out to the manufacturer or submitting a claim to us:
Contact Directly For Claim
The following brands prefer to handle warranty matters directly with the end-users. To get in touch with them regarding your concern and to begin a claim, please click the relevant link below.
|Crank Brothers||Lezyne||We Are One Composites|
|Deity Components||Stan's No Tubes||Wolf Tooth Components|
Contact Us For Claim
The brands listed below require an authorized dealer to process their warranty claims (that's us!) Please click the link below to being your claim through us.
To process your warranty claim online, you will need to provide the following:
- Your Original Receipt
- Part Number and/or Serial Number
- Detailed description of the issue with clear photos and/or video
Alternatively, if you're in the Sedona area, you may bring your defective part to our shop in person to begin your claim process.
|Bontrager||Maxxis Bicycle Tires||Shimano|
|Ergon||One Up Components||Time|
|Five Ten||PRO Tools||Thunder Mountain Bikes|
|Fox Racing (Apparel)||Rockshox||Truvativ|
|Fox Suspension||SCC Tech|