The DVO Topaz Prime is engineered to deliver peak performance and adaptability, giving you the confidence and control needed to conquer any trail. Whether you're competing in professional enduro races or chasing personal records on local trails, it excels across all disciplines and terrains. Designed for enduro, trail, and e-bikes, this shock offers unparalleled adjustability and control thanks to its all-new damping circuit.
With tool-free compression and rebound adjustments, setting up the Topaz Prime is quick and effortless. The 6-clicks of low-speed compression adjustment provide ideal support, keeping you higher in the stroke while ensuring ample plushness and traction. For high-speed compression, 10-clicks allow you to fine-tune your settings for optimal control over varied trail conditions, letting you push harder and maintain stability as you dive deeper into the travel.
Additionally, the 9-clicks of low-speed rebound adjustment offer a comprehensive range of control, ensuring your rear wheel maintains consistent contact with the ground. For finer tuning, quick-clip volume spacers enable easy adjustments to the positive and negative air springs. The transverse reservoir features an adjustable air bladder, allowing you to tailor ride characteristics to your preference.
DVO Topaz Prime Air Shock Specs:
| Adjustments: | Bladder Air Pressure Adjust - High/Low Speed Compression | Rebound | Volume Spacers |
| Damper Features: | Bladder Pressure Adjust - Low-Speed Compression | High-Speed Compression | Low-Speed Rebound |
| Air Spring Features: | Adjustable Positive and Negative air volume via spacers |
| Available Metric Sizes: |
|
| Available Trunnion Sizes: |
|
Please reach out to us with any questions you may have on anything we sell. We want to make sure you get the right items the first time. Our lifelong riders at Thunder Mountain Bikes are knowledgeable and would love to talk to you!
Shipping
We currently offer both economy and expedited shipping options though FedEX and USPS.
Orders totaling over $59 are eligible to ship for free via an economy ground option of our choice.
Most bikes ship free within the continental US. Bike shipping to AK, HI, or PR is $250.
If you're in need of something super-quick, please contact us directly. We may be able to overnight your order with an additional fee and depending on your location.
RETURNS
Should there be an issue with the item you bought, or you no longer need your purchase, we will be happy to set up a return.
Component & Gear Returns
Returns may be requested within sixty (60) days of the delivery date. All returned items must be received in new, unused, and uninstalled condition, with the original tags and labels attached and in the original packaging. We cannot accept returns on any items installed or show wear of any kind.
Bike Returns
Returns or exchange requests for bikes must be requested by emailing us at sedona@thundermountainbikes.com within fifteen (15) days from the date of delivery. Bikes must be in un-ridden condition. Custom-built bikes may not be returned. Returned bikes have a $200 restocking fee and the customer pays for return shipping.
Return Shipping
Customers may choose to use our provided flat-rate return shipping label at $9, or choose a carrier of their choice to handle their product return.
The $9 flat rate label will be deducted from the refund issued for the return. You can either print this label after requesting a return from the Order History in your Account profile, or you can request that we email you the label.
For all other return shipping methods, please email us at sedona@thundermountainbikes.com after submitting your return request so that we can confirm the shipping information you should use to return your item(s).
REFUNDS
We will process your return after we receive your returned item(s) and inspect the condition. Please allow at least seven (7) days from the receipt of your item to process your refund. We will notify you by email when your return has been processed.
EXCEPTIONS
If you receive defective or damaged products or if we sent you the wrong products, please contact us using the phone number or email below.
RETURN PROCESS
To request a return, please log in to your customer account by clicking the 
Profile icon in the top right of any page or visit account.thundermountainbikes.com.
1. In the Email field, enter your email address and click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store and enter a six-digit verification code to log in.
4. Find and click on the order that you want to submit a return for.
5. If your order has more than one item, select only the items you want to return.
6. Select a return reason and add a note for the store if needed.
7. Click Request Return.
Once your return request is approved, you will receive an email with shipping instructions and a return shipping label.
QUESTIONS ABOUT RETURNS?
If you have any questions concerning our return policy, please contact us at:
