The Fox Live Valve Neo is the ultimate wireless suspension system for mountain biking, revolutionizing your ride with instant adaptability. Featuring groundbreaking Neo protocol, it reads the terrain up to 400 times per second, adjusting your suspension in just 1/70th of a second for optimal support and comfort on any terrain.
Designed for efficiency, it enhances climbing, descending, and traversing, making every ride smoother and faster for all skill levels. Built on the proven DHX platform, it has been tested by top athletes through rigorous racing applications.
With easy installation and endless customization, the Live Valve Neo simplifies your setup while delivering unparalleled performance. Experience the future of suspension technology and gain the ultimate edge on the trail—whether you’re racing or enjoying a ride with friends.
Shock springs and the NEO Bump Sensor kit are sold separately. Choose between the Fox SLS Coil Spring or the Fox Standard Coil Spring. You can check spring compatibility here: https://shop.foxracingshox.de/pages/fox-spring-calculator
The Benefits of Live Valve Neo on the Trail
- Climbing: Stays firm for maximum efficiency
- Descending: Adjusts for traction and comfort, firming up on smooth sections
- Cornering: Absorbs mid-corner bumps, firms up for exit support
- Jumps: Offers support on takeoff and transitions smoothly for landings
- Technical Terrain: Adapts instantly for support and traction over rocky sections
- Speed Boost: Enhances acceleration out of corners and on jumps by providing support precisely when needed
Fox DHX Live Valve Neo Factory Features
- Based on Fox DHX architecture, sharing many of the same parts.
- Transparent and trackable 125-hour service interval
- Separate valved reservoir circuits for compression and firm mode.
- Bearing mount and fox-approved strut mount compatible
- Reservoir lengths matched to shock travel for improved clearance on smaller sizes and proportional appearance
- Numbered, tool-free low speed compression adjuster – 11 positions, easily adjusted trailside
- Numbered, tool-free rebound adjuster shared with dhx.
- Standard and trunnion mount offerings
- Shocks can have travel reduced in 2.5mm increments up to 7.5mm.
- 701g system weight (185x55mm shock, sensors and controller battery
– does not include spring) - Live Valve Neo Bump Sensor Kit & Battery not included
Please reach out to us with any questions you may have on anything we sell. We want to make sure you get the right items the first time. Our lifelong riders at Thunder Mountain Bikes are knowledgeable and would love to talk to you!
Shipping
We currently offer both economy and expedited shipping options though FedEX and USPS.
Orders totaling over $59 are eligible to ship for free via an economy ground option of our choice.
Most bikes ship free within the continental US. Bike shipping to AK, HI, or PR is $250.
If you're in need of something super-quick, please contact us directly. We may be able to overnight your order with an additional fee and depending on your location.
RETURNS
Should there be an issue with the item you bought, or you no longer need your purchase, we will be happy to set up a return.
Component & Gear Returns
Returns may be requested within sixty (60) days of the delivery date. All returned items must be received in new, unused, and uninstalled condition, with the original tags and labels attached and in the original packaging. We cannot accept returns on any items installed or show wear of any kind.
Bike Returns
Returns or exchange requests for bikes must be requested by emailing us at sedona@thundermountainbikes.com within fifteen (15) days from the date of delivery. Bikes must be in un-ridden condition. Custom-built bikes may not be returned. Returned bikes have a $200 restocking fee and the customer pays for return shipping.
Return Shipping
Customers may choose to use our provided flat-rate return shipping label at $9, or choose a carrier of their choice to handle their product return.
The $9 flat rate label will be deducted from the refund issued for the return. You can either print this label after requesting a return from the Order History in your Account profile, or you can request that we email you the label.
For all other return shipping methods, please email us at sedona@thundermountainbikes.com after submitting your return request so that we can confirm the shipping information you should use to return your item(s).
REFUNDS
We will process your return after we receive your returned item(s) and inspect the condition. Please allow at least seven (7) days from the receipt of your item to process your refund. We will notify you by email when your return has been processed.
EXCEPTIONS
If you receive defective or damaged products or if we sent you the wrong products, please contact us using the phone number or email below.
RETURN PROCESS
To request a return, please log in to your customer account by clicking the 
Profile icon in the top right of any page or visit account.thundermountainbikes.com.
1. In the Email field, enter your email address and click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store and enter a six-digit verification code to log in.
4. Find and click on the order that you want to submit a return for.
5. If your order has more than one item, select only the items you want to return.
6. Select a return reason and add a note for the store if needed.
7. Click Request Return.
Once your return request is approved, you will receive an email with shipping instructions and a return shipping label.
QUESTIONS ABOUT RETURNS?
If you have any questions concerning our return policy, please contact us at:
