Join Our Team At The Best Bike Shop In Sedona

We are a tight-knit group of hard-working, hard-riding, bicycle-loving, Sedona-devoted friends. Thunder Mountain Bikes started because we believe that the riding here is some of the best in the world, and we want to share that experience with everyone. Collectively, our staff has been pedaling and wrenching bikes for decades—perhaps over a century.  We aspire to provide fast and flawless bike repair and service, the most comprehensive range possible of killer bikes and gear, and a friendly welcome to everyone who steps through the door. 

Thunder Mountain Bikes is always on the lookout for passionate and outgoing cycling enthusiasts to become part of our team. We frequently have openings in various roles, including sales, service, e-commerce, customer service, marketing, event planning, and management. If you don’t see your ideal position listed but believe you’d be a great fit for our team, we’d love to hear from you! Please send your resume to: careers@thundermountainbikes.com

 

Customer Service & E-Commerce Shipping Assistant

Thunder Mountain Bikes in beautiful Sedona, Arizona, is looking for a full-time Customer Service & E-Commerce Shipping Assistant to help oversee and grow our e-commerce operations. The right candidate will have a solid background in modern mountain bikes and strong customer service. The Customer Service & E-Commerce Shipping Assistant will work closely with the E-Commerce management team and will be asked to supervise the department throughout the year. The right candidate will be a self-starter with high attention to detail.

Responsibilities:

  • Help with day-to-day warehouse operations
  • Pack and ship most E-Commerce orders
  • Process returns, warranties & refunds
  • Customer service via phone, email, and chat
  • Accurately receive and stock warehouse products
  • Process in-store transfers
  • Maintain a clean and organized workspace

Requirements:

  • Two years of experience working in a bicycle retail environment
  • Extreme attention to detail
  • Strong desire to learn
  • Self-Starter
  • Proficient with Google Workspace

  • Experience with Lightspeed Retail and Shopify is a plus.

We will train the right candidate.

Competitive compensation, based on experience, and year-round work.

 

Full-Time & Seasonal Mechanics:

We are looking to hire part-time or full-time mechanics. We are a locally owned and fast-paced bike shop, known for exceptional service and sharing the mountain bike stoke. If keeping bikes running is your passion, then this is the job for you!  

Required Skills:

  • Bike shop and Mechanic experience a must.
  • Be familiar with disc brake bleeds and suspension overhauls.
  • Technical knowledge of the newest bike components and trends.
  • Strong customer service skills, attention to detail, motivated self-starter.
  • Works well with others, open-minded.
  • Be able to work weekends.
  • Basic computer skills
  • Friendly and sociable – We are a world class riding destination that sees visitors from all over the world. You must like talking to people!
  • Love mountain bikes and sharing the stoke with others.

Competitive compensation based on experience, year-round work.

Seasonal Mechanic positions are available from September 15th to December 15th and Feb 1st until May 15th.  Competitive compensation based on experience.  $2 per hour bonus upon successful completion of a seasonal contract.  Limited Camper Van Parking can be provided.

 

Retail Sales:

We are looking for someone excited about riding, outgoing, and who cares about helping people make the most of their visit to ride Sedona.  Being a young and growing store expect to wear multiple hats that could include:

  • Sales for merchandise, new bikes, used bikes & rentals
  • Basic bicycle repairs
  • Cleaning
  • Merchandising
  • Giving trail advice

Candidates must:

  • Be friendly, outgoing, and sociable. We are a world-class riding destination that sees visitors from all over the world. You must like talking to people!
  • Love the outdoors and sharing the experience
  • Be comfortable with maps and trails
  • Be confident using a computer, email & Google Suite
  • Have direct sales experience
  • Basic bike riding and product knowledge would be a plus, but not necessarily required; we’d be happy to train the right person!

Competitive compensation, based on experience, and year-round work.

 

Shipping and Receiving Clerk:

Thunder Mountain Bikes in beautiful Sedona Arizona, is looking for a full-time Shipping & Receiving clerk to help receive and ship packages for our growing e-commerce operations. The right candidate will be a self-starter with high attention to detail. This is a full-time, year-round position. Weekend work is required.

E-Commerce Responsibilities:

  • Assist with day-to-day in-store E-Commerce operations
  • Pack and ship all E-Commerce orders
  • Process returns, exchanges & refunds

Receiving:

  • Responsible for receiving, back-stocking, and merchandising all incoming product

Additional Responsibilities:

  • Assist with in-store / online inventory management
  • Assist with other in-store tasks as requested

E-Commerce Requirements:

  • Two years of experience working in a bicycle retail environment
  • Comfortable answering phones and responding to customer questions via email
  • Extreme attention to detail
  • Strong desire to learn
  • Self-starter.
  • Proficient with Google Suite
  • Experience with Lightspeed Retail and E-Commerce platforms. We will train the right candidate.

Competitive compensation, based on experience, and year-round work.