NOT ALL CARBON RIMS ARE CREATED EQUAL.
We Are One stands as the pioneer in introducing transparency throughout its entire production processes and product range. With unparalleled quality and exacting tolerances, they have established themselves as the creators of some of the finest carbon rims available in the market, without question.
Each rim undergoes a painstaking hand-laid process in Kamloops, BC, employing an exclusive in-house developed layup technique. This method ensures precise fiber placement, eliminating any deviation or gaps during the layup process, thus ensuring that every strand of fiber is optimally stretched and bears the intended load. We Are One rims emerge from the mold in flawless form, requiring no sanding, filling, or modifications of any kind.
LET THE REVOLUTION BEGIN
Embrace the onset of a revolution. The development of the Revolution line of rims commenced in June 2018 with the objective of offering a comprehensive range of rims while incorporating the knowledge gained from THE MOVEMENT line of rims.
The innovative shape of the Revolution rim reduces radial stiffness while maximizing fiber utilization and enhancing impact resistance. When combined with the meticulous layup process, this design fosters a more uniform and supportive system for every aspect of the rim, surpassing all previous benchmarks.
I bought a set at the middle of July and two weeks later and one ride later they failed. The rear wheel cracked and it needs to be replaced. We are one is willing to do the warranty but they’ll charge you for the re-build with new spokes , re-lacing, new nipples and the return shipping, you also have to pay for a free domicile shipping to ship your hub to BC Canada, it’s not as cheap, UPS quote me $60 - $80, after all expenses it will cost you about $200 to get you wheel repaired properly. I decided to contact Thundermountain instead and they have been great, they are helping me with the warranty directly through the store since the wheels have less than 30 days old. I’m leaning toward returning them if possible… but who knows. The wheels felt good until they did not , I got some other carbon wheels before and this felt as nice rolled quick and they felt active and light. The We Are One customer service in Canada might be better , but submitting a warranty claim with We Are One from the US is not as easy, I initially paid for the “warranty” repair with We Are One but when I called to cancel the repair with We Are One since I will be working with Thundermountain instead, they told me that this needs to be checked by “the accountants” before processing the refund. it’s just not as friendly or easy as it should be for a premium product with a “life time warranty” that happened 2 weeks after I bought the wheels. I’m from Quebec I was super excited to get this Canadian made wheels but I got disappointed, hopefully other people get a better experience but mine was not good and I got really frustrated.